Privacy Policy
Effective Date: Tuesday, 03 June 2025
At MatrixMedia, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and company details
- Website usage data (via cookies and analytics tools)
- Payment details for transactions
- Any other information voluntarily provided for service execution
2. How We Use Your Information
We use your personal data to:
- Provide and improve our digital services
- Respond to inquiries and process transactions
- Enhance website functionality and user experience
- Send marketing updates and promotional offers (only with consent)
3. Data Security & Protection
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. However, no online service can be 100% secure, and we encourage users to practice safe data-sharing habits.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.
5. Third-Party Sharing
We do not sell or rent personal data. However, we may share limited information with trusted third-party service providers for:
- Payment processing
- Digital analytics and advertising
- Website security and maintenance
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request details on how your data is used
7. Policy Updates
We may revise this policy periodically. Continued use of our services after updates constitutes acceptance of the changes.
8. Contact Information
For privacy-related inquiries, reach us at hello@matrixmedia.co.za.
